Data Deletion Request
Last updated: June 30, 2026
You have the right to request the deletion of your personal data from eSIMLLY, subject to applicable legal and regulatory requirements. Please use the form below to submit a data deletion request. We will review your request and respond within 30 days.
What happens after you submit a request?
Once we receive your request, we will verify your identity and review whether we are legally permitted to delete the requested data. In some cases, we may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
- Account data: Your profile information, saved preferences, and account history will be deleted unless we are required to retain it.
- Transaction records: Records of purchases, payments, and refunds may be retained for legal, tax, and accounting purposes as required by law.
- Active services: If you have active eSIM plans, deletion of your account may affect your ability to manage or receive support for those services.
Contact us
If you have questions about data deletion or your privacy rights, please contact us:
- General privacy questions: [email protected]
- Data protection requests: [email protected]
